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FAQ

Is registration for this service free of charge?

Registration to the service is free, but you will have to pay a fee if you want to translate more than the points you hold. Various plans are also available that offer reduced rates.

Which translation engine do you use?

To provide high-quality automated translation, we use DeepL as our translation engine. DeepL is an engine that uses AI technology to deliver highly accurate translations and is used by many professionals.

On which devices can I use the Service?

The service can be used on any device with internet access, such as a computer, smartphone or tablet.

What happens to the copyright of the content created by the service?

As a rule, the copyright of the content created by the service belongs to the creator. However, it can be used within the scope stipulated in the Terms of Use.

What do I do if I have forgotten my password?

If you have forgotten your password, click on the 'Forgot password' link on the login screen and follow the instructions to reset your password.

How is personal data protected?

The Company takes strict security measures in accordance with its Privacy Policy to ensure that users' personal data is properly protected.

How do I cancel a paid plan?

Paid plans can be cancelled via the account settings page. Once you have cancelled your subscription, you will not be charged from your next renewal date onwards.

How do I delete my account?

Deleting an account can be done from the account settings page. Please note that deleting an account will completely delete all data.

How can I report inappropriate content?

If you find any inappropriate content, please report it by clicking on the 'Report' button displayed for each piece of content, specifying the offending content. Once we receive the report, we will take appropriate action.

How do I contact support?

To contact support, please use the contact form. Depending on the nature of your enquiry, we will send you a response.